Refund & Cancellation Policy

This policy applies to paid subscriptions purchased through GharKiDiary, operated by XGEN Infotech Private Limited. Cancellation You may cancel your recurring subscription through your account/subscription section. Cancellation will prevent the next renewal. Your current paid plan will normally remain active until the end of the period already paid for. Refunds A refund may be considered in cases such as: 1. Duplicate payment 2. Payment completed but subscription not activated due to a technical issue 3. Unauthorized or incorrect transaction 4. Other genuine service-related issues, subject to verification Since GharKiDiary is a digital subscription service, change-of-mind requests after activation are not automatically eligible for a refund. Failed Transactions If your account is debited but the subscription is not activated, please contact us. We will verify the transaction and assist with activation or refund/reversal as applicable. How to Request a Refund Email: gharkidiary.xgen@gmail.com Subject: Refund Request – GharKiDiary Please include: Registered email ID Transaction/order ID Payment date Amount paid Reason for request Approved refunds will generally be processed through the original payment method/payment gateway. Processing time may depend on the payment gateway and bank. Contact XGEN Infotech Private Limited Ground Floor, Ratnagiri Arcade, Opp. Raj Kumar College, G.E. Road, Raipur – 492001, Chhattisgarh, India Email: gharkidiary.xgen@gmail.com CIN: U62011CT2026PTC020283